BVS, Inc in Cedar Rapids, Iowa, US (United States)

The basic elements of a successful business sales call are explored using dramatic scenarios to demonstrate the main points. This course suggests that objections be viewed as a positive advantage in selling, rather than a disadvantage. 

The profitability of a depository institution is often greatly affected by the quality of its commercial loan portfolio. This course reviews the basic steps in the commercial loan process, always emphasizing the importance of balancing the needs of the customer with those of the institution. 

This course is designed to improve commercial loan officers’ ability to use information in a loan guarantor’s personal financial statement to estimate the probability of loan repayment. 

This course — a case study — concerns a man who has fallen behind on his mortgage payments. Lending personnel are assigned to do a quick cash flow analysis to determine why he has not been making payments. 

Tellers and employees who process transactions initiated through automated teller machines (ATMs) can help detect and prevent fraud aimed at financial institutions and their depositors.